We define scope of change for an organization as what must change—how broad and how deep in the organization—and who must make this change. A scope statement should include a clear definition of the various change initiatives within the effort as well as the people and groups that must be involved. For transformation to work, scope must attend to all the change required.
One of the most important variables in leading transformational change initiatives is having an accurate scope of change—what needs to change and how big is the impact. When change leaders can’t see all the implications of what they are asking of the organization, it is common that the scope they identify is too small or only addresses the formal content of the change and leaves out the people dynamics essential to success. Both are essential to plan, resource, and support.