Some of the most powerful forces occurring in change are both pre-existing organizational politics and those created when you implement change. People naturally want things to go their own way, to be viewed as “winners” in the change, and they behave in ways that benefit their own interests. Unfortunately, political maneuvering is rarely driven by what is good for the whole organization.
Long before any major initiative is officially announced, personally motivated political dynamics among the leaders who know something is coming escalates. Individuals and factions exert influence over others for their own agendas. Uncertainty, risk, and opportunity for power increase, especially when decision-making and authority may not be clear in the formal organizational structure of the change. In some cases, both covert and explicit power dynamics mushroom, leading to chaos, competition, and even malicious behavior. This is an unfortunate reality in corporate culture.
An intriguing aspect of politics is that most people assume their attempts to influence others are invisible; most political maneuvering happens behind closed doors. Yet, people see these dynamics clearly, talk about them vigorously, and even predict the outcomes. Political behavior is far more evident than its perpetrators would like to believe. If people collude with the unconscious norm to not discuss negative political behavior overtly with the key actors, they allow the consequences to run rampant. This does not support the overall change or the long-term good of the organization. Politics can have a damaging effect on the success of your transformation. The extent of the damage depends on your organizational culture and the breadth of your change effort. It can slow things down, be a drag on the process, and sabotage the outcome.
Political dynamics in an organization must be addressed and dealt with openly, consciously. Unless they are worked out through open dialogue, they can derail even the best of changes. As uncomfortable as it may be to unravel political behavior, your leaders need to deal with their own power struggles that impact the transformation, as well as those within your project community and across the organization. Therefore, when leading transformational change, staying on top of the political terrain is critical to your shaping a sound and conscious change strategy for your effort.
It is essential to create an open and honest climate within the change leadership team—and across the organization—for addressing difficult political realities. Relationship, team, and personal development work are key to the constructive resolution of potentially damaging politics. Building commitment and alignment to the over-arching organizational outcomes of your transformation with a case for change and shared vision will help immensely.
Create specific ground rules for dealing with negative political behavior when it arises. At this early stage in your change process, it is helpful to scan the existing workplace dynamics to identify the patterns currently at play, assess their impact on your transformation, and then devise positive strategies for how to deal with them.
Through 40 years of observing and supporting large-scale change and transformation in Fortune 500, government, global NGOs and public service organizations, we’ve identified these ten Best Practice strategies for leading transformation successfully.
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